Benefits

The Basics

• Get a human resource that can think outside the box! Ever call a customer service person with a unique need or problem? It can be so frustrating to have someone tell you all the things they CAN’T do. You want to know what they CAN do! Have you asked for their help only to have them focus on what’s “usual” so they can’t see any other solutions? At StreamLine we focus on what CAN be done and if one solution doesn’t work, we find another one! Even when it doesn’t fit inside the box…
• Professional follow-up with attention to detail. We continue with the professional image you have already developed and assist you in enhancing that image. We follow-up in a timely manner and pay attention to the details!
• Overwhelmed and disorganized? Bring work flow and organization back into your days! We provide a free phone consultation to evaluate what services best meet your needs and how you can maximize your space and time. When you let StreamLine take care of the details, you free up time allowing you to reorganize and focus on systems that build your business.
• Spend less time on files and more time with clients. Give your clients the attention you and they always wanted! At StreamLine we assist you in creating an environment of service and excellence. Existing and previous clients become your best source of new and repeat business! Talk to us about the best ways to keep in touch and keep them working for you.
• We make the recommendations, but you control your business and style! Use our free consultation to discuss your goals and the vision you have for your business. We are here to help you fulfill that vision.

Confidentiality

• Confidentiality! StreamLine President, Jenny Carlson, signs a confidentiality agreement when you place an order with us. In addition, our entire team signs non-compete and confidentiality agreements before they begin to work with StreamLine.
• Your marketing materials, letters and business creations stay yours! While we have many templates to choose from, we recognize you’ve worked hard on your marketing materials already. Just send us your templates for flyers, postcards, etc., and you get to keep the look clients are accustomed to and love. Though StreamLine can’t control what others may see and copy in the market place, we won’t use your template for any of our agents. It’s yours and it stays that way! That’s our guarantee to you!

The Financial Benefits

• Increase production, while lessening your work load! When you use a transaction coordinator, you can let go of the busy work and details that take up your days and keep you from focusing on your clients and new leads. More time with clients + the ability to focus specifically on their needs = more closed transactions and more revenue!
• The price for StreamLine’s services is usually less than the cost of paying an assistant hourly to do the same work! Because of our systems, processes and volume, StreamLine is able to complete work quickly. Ever have that trouble file that seems to take untold hours of your time and your assistant’s time? Pay StreamLine the same amount no matter what arises throughout the transaction.
• Already have an assistant? Why pay an assistant the same amount whether they are handling transactions, filing paperwork, making copies, or making prospect calls? Many agents we talk to have assistants that don’t even have time to prospect for them! Free up his or her time to make more calls and focus on building your business. Call us for a consultation on finding the right balance that saves you money and makes you money at the same time!
• No membership fee
• Pay at closing! For closing transaction services, we get paid when you get paid. It’s that simple!
• Charges are provided up front on our website and in our materials. We don’t hide what we charge like many sites and services do. Call us for any special projects. We’ll give you the bottom line price before beginning the work!
• Payment options include: Mastercard, Visa, or check.

The Conveniences

• Receive a monthly newsletter with valuable information, updates and articles you can use in your own newsletters or updates to your clients. Free of charge!
• Toll Free Access! You and your clients call toll free numbers and can fax to a toll free number to reach us.
• Need to handle details while on the road? Call your Client Care Coordinator and let him or her do it for you.
• Ability to do custom jobs. We provide a free consultation and then provide you with the project price up front with no surprises.

StreamLine or an Assistant?

• Your StreamLine Client Care Coordinator becomes a part of your team! This enhances your professional image, provides the support without the daily expense of a full or part-time assistant and allows you the freedom to delegate. Example: You want an “assistant” to contact your Buyer prior to writing a contract to get information, introduce themselves or positively affect the Buyer’s image of you. When you do business with StreamLine we don’t hesitate to make that call, even if we don’t have the transaction file yet!
• On-call assistance! Call us when you have the business instead of trying to pay yourself and an assistant when business is slow.
• No need to train an assistant just to watch him or her move on, leaving you to retrain another assistant. The training is already there, so there is no need to waste hours training over and over. Our Client Care Coordinators are gifted in what they do – Handling the details!

StreamLine vs. the “Other Guy”

• It’s easy! Ever go to a virtual assistant website and can’t figure out what exactly they offer or how to get it? Visit our site, it’s all right there! It’s easy to get started!
• We believe in specialization. Instead of trying to be an expert in everything and therefore compromising the end result, StreamLine specializes in specific areas and uses other trusted experts for the rest. We research and work closely with our outsource providers, tell you up front who they are, and maximize the discounts they give us by passing them on to you.
• Ability to provide and facilitate use of professional services at great prices. StreamLine partners with companies that specialize in services you need. As a result of our volume, many times we can negotiate better prices and we pass that savings on to you! We facilitate the service, acting as your assistant in communicating with the company and getting the work done, just as an “in-office” assistant would. We do the work on your behalf! Don’t forget to ask us about Virtual Office Builder.
• Our company is built on integrity and work ethic. Not only do we work for you, but we provide you with excellence in service and product, paying attention to details others might let slide.  
• Charges are provided up front on our website and in our materials. We don’t hide what we charge like many sites and services do. Call us for any special projects. We’ll give you the bottom line price before beginning the work!

In Closing

• We become your “one-stop shop” without sacrificing excellence and still provide you the knowledge and choices to use the services right for you at the best price - without sacrificing quality.
• We continually work to increase the value and range of our services. We are always working for you!  StreamLine developers are always looking to improve on excellence. We listen to our clients and their needs, long range goals, and concerns and then look for the best options and solutions.
• StreamLine’s dedication to excellence and stability ensures we don’t launch any service without it first meeting the highest standards and quality!