StreamLine does not accept liability for following local and state regulations regarding the real estate contract or listing, marketing, statements made by the agent to their clients, etc. It is each agent’s responsibility to know and comply with all local and state laws, statutes and regulations.
StreamLine does not make any guarantees or promises regarding the expected results of any marketing we complete on your behalf. All marketing decisions are the sole responsibility of the real estate agent.
StreamLine will place advertisements, order postcards or flyers, order inspections and warranties, and more as requested by each StreamLine client. We will place orders only after receiving your authorization. Any third party invoices including, but not limited to: marketing, closings, inspections, or materials ordered on the agent’s behalf are the sole responsibility of the agent and StreamLine does not accept any financial liability for outstanding balances with a third party.
To facilitate the best communication and customer service, we attempt to keep all requests from you and responses in writing. StreamLine will send a written confirmation of your specific requests to you by email. If you do not receive a confirmation, please notify us immediately and we will re-send it. It is each agent’s responsibility to notify StreamLine of any change in contact information, including email address, or of server problems, etc., that may affect our communication.
StreamLine does not write, supply, or in any way impact wording on real estate contracts, addendums, disclosures or any other legal portion of a real estate transaction. While StreamLine will, with all due diligence, follow up to receive signed documents, addendums, receipts, etc., receiving these items by the time/date requested or the deadline on the real estate contract is the sole responsibility of the signing party. StreamLine accepts no liability for receipt of items by contractual deadlines. By placing an order with StreamLine you agree to hold harmless StreamLine Consulting & Solutions, Inc., its officers and/or its agents for liability or damages arising from the use of any of our forms and services.
StreamLine may provide certain forms or documents for your use throughout the life of a file or project. This may include, but is not limited to: Inspection Repair Request Template, Inspection Waiver, Walk-Thru Report, etc. We are pleased to be able to provide this additional service at no charge. Please note: These forms have not had attorney review. We recommend all forms/documents used in a transaction be reviewed by your broker and/or attorney. StreamLine does not accept any liability for use or non-use of any form or document.
StreamLine reserves the right to discontinue service to an agent who does not follow requested procedures.
StreamLine accepts Visa, Mastercard and Checks. A client may choose to pay invoices by check, however, a valid credit card is required to be on file with StreamLine in the event of non-payment of any outstanding invoices over 30 days past due.
All fees and damages incurred by StreamLine due to a check returned for any reason, will be the payer’s responsibility. In addition a fee of $30 will be charged for each incident.
StreamLine strives to provide the highest level of customer service and professionalism. Please notify us immediately of any questions or concerns by contacting management at 888-400-2198, ext. 101, or by email at.
| Jenny Roberts President, StreamLine Consulting & Solutions, Inc. |
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